The front desk had my sister's name and phone number written on their desk calendar. The woman's husband even said they would go to another hotel since we had a reservation., but the woman insisted she was here first. There was a white family that came after us but went into the office right before my sister and I, with no reservation and they were given our room! This white woman stated she had no reservation and my sister stated she had a reservation. When we arrived at 11:55am, we were told there were no rooms available. My sister made reservations for Sunday with this motel The owner's daughter, 3 weeks prior. My sister and I planned a trip to Muskegom over a month ago to a The Shoreline Jazz Festival on August23rd and the 24th. Wyndham Grand Cancun All Inclusive Resort & Villas.Barcelo Bavaro Palace All Inclusive Resort.
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